Kathi Cameron, BKin., MA, RCC

Clinical Counsellor

The first step to therapeutic support is always the hardest. 

What makes a good therapeutic experience? What happens on the first session? How much is this gonna cost me? All of these are very common concerns and questions.  Taking the first step to seek out support is one of the hardest and it can make anyone a little nervous.  Below are a few FAQs with the hope of putting you more at ease.  If your questions are not included below, please feel welcome to email me any questions or concerns you may have.  

What makes a good therapist and therapeutic experience?

The secret behind "good" therapy isn't the method of therapy but the relationship between client and counsellor (also known as the therapeutic relationship). Feeling a sense of trust and fit with your counsellor is what matters most.  It is important to shop around and ask questions before making this important decision.  In addition, making an informed choice comes from understanding the professional standards of clinical counselling.  For more information on this, and a list of registered counsellors in your area you can visit the British Columbia Association of Clinical Counsellors.   

What can I expect in the first session?

The first session is the toughest for many people. You are just meeting me for the first time and may feel nervous about how this first session will go or what will be expected of you.  In my practice, I tend to navigate this first session slowly; getting to know you and what brings you in.  In other words, the first session is like an information gathering session for both of us and will provide you with an idea of who I am, how I work, what I can do to support you along with working together to set your goals for treatment/therapy.  I welcome you to come with your questions or concerns.  The first session, for me, is about gaining an understanding of where you are and where you want to be; from there, I will be able to create an effective plan of action as we move forward.  I promise, it won't hurt a bit (insert a friendly smile emoji here). 

What about fees & insurance?

The governing body of clinical counsellors in British Columbia (British Columbia Association of Clinical Counsellors) has suggested a professional fee between $120 - $150 per 50 minute sessions.  My fees for individual sessions start at $120/55 minutes.  I welcome ICBC clients and am registered as a clinician with the Crime Victim Assistance Program (CVAP).  In addition,  and am covered through many EAP programs that accept registered clinical counsellors (RCC) under the BCACC.  Before making your appointment, contact your EAP program to confirm they support RCCs.  You will then be able to submit your receipts for full or partial reimbursement.   


I am able to receive payment through all major credit cards, Interac, Apple Pay or e-transfer. I will also accept cash payment in full (as I do not keep cash on hand to make change).  Please note: fees are due at the end of each session. I am unable to offer payment deferrals. 


What if I can't make my appointment?

Life happens. If you have booked an appointment and cannot make it, I require 24 hours notice of cancellation.  This policy serves a few purposes.  First, I'm able to offer your space to a client waiting for an availability and second, I am able to save my time preparing and planning our session.   Should a client not show for a scheduled session without 24 hours notice, there may be a charge for the full fee before another session can be scheduled.  Thank you for your understanding.  

Do you offer on-line or tele-counselling?

Due to the realities of the current pandemic, I  offer on-line or tele-counselling and have opportunities to meet in office on Mondays ,Tuesdays, and Thursdays.  Based upon the studies comparing the effectiveness of in person and online counselling, they both offer the same support and effectiveness.  My online platform is Zoom Pro; an encrypted and secure site with servers located in Canada. This platform is approved by the BCACC and meets the criteria outlined by the Personal Information Protection Act (PIPA).   To use this platform, you must have a device (laptop, iPad, or iPhone) that has a web camera and computer audio.  For more information on this or telephone counselling, please contact me at 250-830-7330 or email [email protected]  

Do you offer a reduced rate?

I recognize that many people find it difficult to access quality mental health support due to the professional rates set by most private clinicians.  It's especially difficult if you are out of work or on reduced hours due to the COVID-19 pandemic.  For these reasons, I am offering a reduced rate for those who find themselves financially strapped.  I will be offering a reduced rate on a case by case basis and welcome a conversation from anyone who needs mental health support without the means to meet the full fee of service.  Please note: Establishment of a reduced rate must occur before we begin therapy.